Does Best Uniform ship internationally? No. Best Uniform only delivers orders within the continental United States, Hawaii, Alaska, Puerto Rico and other US Territories, APO and FPO addresses.

Which credit cards do you accept? You may use one of the following methods of payment: VISA, MasterCard, Discover/Novus, and American Express. Best Uniform does not accept international credit cards or Pay Pal at this time.

Can I pay for my online order by check? Sorry, at this time we are unable to accept payment by check. For assistance, please contact our customer service department at 1-800-223-2378, Monday- Friday, 8am - 5pm ET.

Can I purchase a Gift Certificate online? Yes, you may purchase a Best Uniform Gift Certificate by clicking here or select Buy a Gift Certificate in the left side bar of any page. Please note that Gift Certificates are redeemable in-store only. Not valid for online ordering at this time.

I recently placed an order with Best Uniform, has my order been processed yet? To inquire about a recent order placed from our Web site, you may call our customer service department at 1-800-223-2378, Monday-Friday, 8am - 5pm ET, or contact us via email at bestu@bestu.com. If you are sending an email, please be sure to include the complete billing name and address for your credit card and your order confirmation number. If you are requesting a change to your order, we recommend you contact us by phone.

Expected Delivery Time for IN-STOCK items:
- Standard Ground Delivered in approximately 10 business days.
- Premium Ground Delivered in approximately 4-6 business days.
- 2nd Day Air In-stock orders placed Monday through Friday are expected to ship out next day and be delivered 2nd or next business day depending on the service selected. (These services are not available in all areas.)
- No weekend/holiday delivery available. Note: Monogram orders require additional processing time

How much do you charge for shipping?  See our rates below.  In-stock items only. Please allow for processing time of up to 2 business days.

Shipping times are given in business days. No weekend or holiday delivery. Backorder items ship as they become available via same shipping method.                           

How do I return an item? Enclose your packing slip and the merchandise in a package then ship to the address below within 30 days of your purchase date. We cannot refund or exchange merchandise that is not received, so we recommend that you insure your package (postage and insurance fees are non refundable).

Best Uniform, 1075 Delsea Drive, Westville, NJ 08093

If you need further assistance prior to returning your item(s), please call us at 1-800-223-2378, Monday-Friday, 8am - 5pm ET.

How do I exchange an item I've recently received for something else?  Fill out the exchange portion of the packing slip with the items you would like to order and enclose it in the package with the merchandise to be exchanged within 30 days of your purchase date. Please send your package to the following address:

Best Uniform, 1075 Delsea Drive, Westville, NJ 08093

If the amount for the replacement item(s) exceeds the amount to be refunded, the additional amount will be charged to your credit card. There are no additional shipping charges for one exchange per order. We cannot refund or exchange merchandise that is not received, so we recommend that you insure your package (postage and insurance fees are non refundable). If you need further assistance prior to exchanging your item(s), please call us at 1-800-223-2378, Monday-Friday, 8am - 5pm ET or contact us via email at bestu@bestu.com.

I lost my packing slip and would like to return/exchange an item(s). What type of information do you need? To receive proper credit, please provide the name and address used for billing on the order. If available, please include the order number, and the item number(s) of the merchandise you are returning. If you are requesting an exchange, it is important that you indicate the style number, color, and size for each item. For further assistance, please call us at 1-800-223-2378, Monday-Friday, 8am - 5pm ET or email us at bestu@bestu.com.

What do I do if I was shipped the wrong item(s) or my order was damaged in transit? Please email us at bestu@bestu.com with your order number, name, address and details on the item you ordered vs. the item you received, or call us at 1-800-223-2378, Monday-Friday, 8am - 5pm ET. If the item you requested is in stock, we will ship it to you immediately. We will assist you in returning the original shipment for a full refund, including original shipping charges.

Will I get a full refund for my return? You will receive a refund for the amount you paid for the merchandise if: your return/exchange is in the same condition it was when we sent it to you; your return is received within 30 days of your purchase date. If you used a coupon, or the items were part of a special promotion (example: Buy one, get one 50% off), you will receive a refund for the adjusted amount listed on your packing slip. We unfortunately cannot refund you for original and/or return postage and handling. ** Products with customization are not returnable. **

How long does it take to get my refund? We process all returns/exchanges immediately upon receipt. It can take up to 14 days for us to receive your package via USPS. To expedite a refund, we recommend you ship your package First-Class mail or UPS. Your credit card will be credited the full amount of the merchandise and posted to your account once the return is processed. It may take 2-3 business days for the credit to appear on your account, depending on your bank. All shipping and handling charges are non refundable.

Who do I contact to check the status of my return/exchange? To check on the status of your return, please email us at bestu@bestu.com or call us at 1-800-223-2378, Monday-Friday, 8am - 5pm ET.

May I return items purchased on bestuniformusa.com® at a Best Uniform Store? Yes. Online purchases may be returned to the Best Uniform Store within 30 days of your purchase date when accompanied by the original packing slip and the credit card used for the purchase. After 30 days, the store will offer a store credit rather than a refund. To return to Best Uniform simply follow the instructions on the back of your packing slip. Please note that all shipping and handling charges are non refundable. For any additional assistance call 1-800-223-2378, Monday-Friday, 8am - 5pm ET.

May I return items purchased at Best Uniform store to bestuniformusa.com®? Merchandise purchased at Best Uniform Store may NOT be returned to bestuniformusa.com® at this time. Store purchases can ONLY be returned at our store. To find Best Uniform, click here: http://www.bestuniformusa.com/Best.Uniform.SuperStore.html